Mission
Provide a security and charging facility whilst allowing the iPad to be easily accessible, to allow maximum use with customers.
Solution
mPOS and Tablet Stands.
Location
Trusted Supplier of SpecSavers Australia wide since 2012.
At a glance
As a leading provider of optometry services and eyewear, Specsavers features an emphasis on a seamless customer experience that allows clients to have their eyecare needs met as part of a pleasant instore experience.
Sabel was invited to assist with innovative mPOS and tablet solutions that facilitated a frictionless customer experience.
Our Approach
Our primary aim when working with Specsavers was to ensure the customer experience felt effortless.
We were seeking to empower customer service staff with a solution that allowed them to greet customers, input or search their details and then either check them in for their eye appointment or assist them with glasses fitting.
Ultimately, we drew on leading tablet stand solutions that allowed customers to enjoy personalised service from the point of greeting right through to the moment they concluded their business in-store.
